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Knowledgebase : Tube Avenger
To solve this issue, please download and reinstall Microsoft Visual C++ Runtime Library: * Microsoft Visual C++ 2010 Redistributable Package (x86) for 32 bit OS:http://www.microsoft.com/downloads/en/details.aspx?FamilyID=a7b7a05e-6de6-4d3a-a423-37b...
To make sure this software and the updater running perfectly, please configure your antivirus and firewall to whitelist or exclude the software.
Please make sure to run the software as administrator. The report needs to write path to your folders and database, this action requires administrator level access. You can read more here: run as administrator [1] Links: ------ [1] http://support.hero...
* Right click on the program shortcut or program .exe file, then click on Properties, and on the Compatibility tab. (see screenshots below) NOTE: If you are doing this while logged on as a standard user instead of an administrator, then you will need t...
You can use Virtual box or Parallel or similar software. We have customers using Linux and Mac with these without any issues. VIRTUAL BOX TIPS (THANKS TO LAWRENCE FOR HIS SHARE): I used to be able to download any file in my main OS and then simply p...
When you click or doing something, the software closed unexpectedly, this means the database is broken or the software is corrupt. Here is how to solve it: * Download the latest installer. * After finish, uninstall the software via add/remove pro...
This only happens on Windows Vista above including Windows 7 and 8. These OS version has setting to customize which program's notification icon allowed to show in taskbar. You must allow it to show the software. Here is how to do it: * Run the soft...
It's already built into the installer, you don't need to download separate file. Install and run the software, click on HELP RIBBON MENU - GUIDE.
Help Desk Software by Kayako